250,000 users daily rely on our software solutions

Our Philosophy
Our philosophy is always to deliver solutions that are easy-to-use and enhance the service you provide. We always aim to keep things simple and practical, thereby ensuring that our software products remain focussed, clearly defined and better executed.

We work to make your life easier
BadgerNT are market leading specialists in the design and development of leading Service Desk software solutions, that support the service needs of both internal and external customers. We have been investing in continual product development to respond to our clients' customer-service needs for over ten years.

Many of the powerful automation features in our market-leading HelpLINE product are provided by the run-time version of ActivitySCHEDULER. For example:

• Dashboard reporting to a web page
• Emailing regular management (Crystal) reports
  - and not just HelpLINE reports
• Service level management
• Scheduling regular ITIL-based processes
• Database backups
• Archiving historical data
• Plus many other housekeeping activities

The ActivitySCHEDULER and ReportSCHEDULER products are embedded across all our HelpLINE clients' installations and also sold as stand-alone products. These scheduling solutions are proven to support small, medium and large organisations that wish to implement automated professional services, in both the private and public sectors.

Automating routine IT activities is our expertise

• We can assist you in automating routine IT tasks and reports
• We can facilitate a reduction in your costs
• We can help you to reduce errors
• We can help you to save time

We provide scheduling solutions across many key business activities. Reports and IT activities can be managed all around your organisation including:

• IT SUPPORT
  - to schedule support activities in your IT infrastructure
• CUSTOMER SUPPORT
  - to automate your service desk reporting
• PRODUCT SUPPORT
  - to provide management reporting of your service issues
• FACILITIES MANAGEMENT
  - to schedule your office facilities maintenance
• SOFTWARE CONTROL
  - to automate your applications and backups
• ASSET CONTROL
  - to schedule your asset maintenance
• APPLICATION MANAGEMENT
  - to automate your business applications